Within minutes of settling in one of the friendly flight attendants came through the cabin to offer everyone pre-departure drinks, beyond the bottled water. Waiting at each seat upon boarding was a bottle of water (which American and United don’t offer). Impressive. Duration: 3hr25min Only a small subset of the 757 fleet has these seats. Call Delta in advance at 800-221-1212 to arrange to bring your pet on board. While this wasn’t Delta’s best plane out there, it’s ultimately the service that makes the airline. And please don’t judge foreign carrier food by what monopoly contacts force them to load in the US), and have proper seats. They kept coming into the cabin to offer people more drinks. In terms of Comfort+ seating, there are a few extra inches of legroom– about four. On the plus side, this means legroom is excellent in the first row of economy. Follow these easy steps to disable AdBlock, Follow these easy steps to disable AdBlock Plus, Follow these easy steps to disable uBlock Origin, Follow these easy steps to disable uBlock, standard recliner-style First Class seating, flight on KLM’s 777-300ER in World Business, Montenegro Airlines Collapse Brings New Carriers To Podgorica, Azores Airlines Beats Air Transat For Longest Airbus A321LR Flight, How Testing Could Be The Key To Opening Up Air Travel, Airbus Delivered 566 Commercial Aircraft To 87 Customers In 2020, Lawsuit Filed Against JetBlue Alleging Anti-Competitive Pricing. Once aloft the male purser and a charming ‘hotesse’ served all 32 passengers a delicious meal that included smoked salmon with a horseradish cream cheese, two other types of French cheese, a cold potato and vegetable salad, warm baguettes right from the oven, and for dessert, two delicious petit-fours. Flight delayed. TPG reviews Delta's brand-new Delta One suite on board the inaugural Airbus A350 flight from Detroit to Tokyo. Let us know in the comments. Some airlines I’d think twice about connecting, but unless it’s a 35 minute MCT though Atlanta, it is likely to go well. Ben is just so negative with AA because he can’t maintain his executive platinum status and get free upgrades or cheap first class seats like delta. Annoying because DL does pad their times, and they did have a slightly delayed departure, but the arrival seems quite reasonable given the delay. In Comfort+, row 19 closer to the door is a great choice thanks to the excessive legroom. Sign up to our daily aviation news digest. Why aren’t they going above-and-beyond even in a superficial sense? Oh well…. I’m the dumbass. Some premium services are marketed as Delta One which comes with some extra amenities including enhanced dining. You can see in the pics how concave and flat the seat is. For the best seats in economy, look for seats in row 35 and 36. Yes see chart below: 200%: Yes: 01: First Class Full fare - also used when involuntary rerouting any fare class passenger in First due to bumps, irregular ops, etc. Note that row 36 comes with extra legroom thanks to the location of the exits. Admitted, we often fly first class or Delta One when we have enough SkyMiles points for our overseas trips, but domestically, we sometimes fly in Delta Comfort (we book Main Cabin and are upgraded automatically due to my Am-X Skymiles Reserve card) if we can’t get an upgrade to first class. Consistently, on these flights which I can only suppose are more senior crews (based on age and what I know about crew scheduling and bidding), the attitudes and service on board have been awful. I think you are confusing “to go” with “open containers”. @ Bubba – great analogy about the dates. MIAMI — The first Delta Air Lines (DL) Boeing 767-400(ER) to feature the carrier’s latest Delta One Business Class product has completed interior modifications in Guangzhou, China. Delta now lets you pre-order your meals, so we had ordered one of each a couple of days before departure. That sandwich looks disgusting! If you live in Houston, then you’ll probably be a frequent United flyer. In addition, the 757 also consistently flies between New York-JFK and San Francisco and Seattle. Delta starts boarding flights 40 minutes out, and sure enough at 7:38AM boarding was announced. The Y seats aren’t good for that either. He added “unfortunately we have some bad news…”. (I would expect JFK or ATL). There are two presets. It also seems like quite a lot went wrong on the flight, though I agree crew attitude makes up for a lot. Being based in Miami, I always struggle with the prospect of completely switching my loyalty to them, though. Thanks for the review! I had assigned us the seats on the right side in row four. I think Lucky is learning the reality of domestic flying. Much of this, particularly the food, the towel and the WC did not look any better than Singapore Air economy class. We ended up flying Delta, given their reasonable first class fares. That’s an emotionless robot thinking engineer right there. As always, you’re the best and keep up the great work! or Best Offer. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Gary Leff and all would have plastered that as major breaking headline news. I agree with you whole heartedly. But even as Comfort and First Class are treated especially well, I listen to the service of those right behind us in the Main Cabin seats and while they don’t have pillows and blankets, the crew treats everyone in the same very friendly and caring way, too. This makes it easier to pass the time on a flight whether it be on a transcontinental hop or transatlantic one. Very nice review! * Delta’s First Class customers will enjoy: Premium seats with ample legroom; New quilted seat covers and updated headrests Given the routes it operates, though, it seems likely that the Wikipedia page is more current. The breakfast choices were between an egg sandwich and yogurt and granola. Not one thank you for my business etc. In First class, the seats are in a 2-2 configuration. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. Either way, Delta consistently has great service and great fa service. It seems ridiculous to me that, based on an archaic system, someone as energetic and excited as your FA may not be on a long-haul flight for a while (until they’re more experienced..and jaded). For most it’s just about convenience. Also I agree I like domestic reviews but I also think that you should review the skyclub as while many are similar DL does do a great job with their SkyClubs. Winston (yes, my mom may have bought him a few too many toys). I’d actually say you were polite given how big a deal the fa made of not having your meal. A black woman has called out Delta airline after being kicked her out her first class seat. First Class on Delta means receiving Sky Priority service, which offers accelerated check-in, security, and baggage handling. I’ve very rarely run across a C minus crew with Delta. I thanked her for her great service, and explained what a treat it is to fly Delta compared to American, given that we live in Miami. They have much more of those than the model you flew on. The aircraft, N828MH, left the United States for Guangzhou on January 1, 2019, and has been undergoing heavy maintenance and refurbishments ever since. That’s TPG level writing right there. The other 757s have standard recliner-style First Class seating. I wasn’t initially going to review a domestic flight, but then I figured why the heck not? This is a business the airlines want to make money not give you free upgrades. This reduces disruptions. Now, airlines might not always have proper liquor license on the ground, I think they are fine up in the air. Delta’s food to me is beyond dismal compared to AA first class. In Delta’s single-aisle fleet, only some versions of the Boeing 757 have more first-class seats. Row 35, just ahead of the lavatory, also has some extra legroom. I’ve also had exceptional service from less senior flight crew on routes to/from Asia, where there are a surplus of local language crew (forgive me for not knowing the proper term here). Have friendships there that I value. The seats are angled away from the aisle giving passengers some additional privacy. Delta has 25 A350s on order, and should get the first five by the end of this year. The other 757s have standard recliner-style First Class seating. Apple spends that on 3 r/t flights in biz to send their execs from SFO-HKG. I know it’s a lot of work on your part, but it’s much appreciated. Let me know when you fly, I’ll gladly trade my C+ with your F anywhere anytime. And I think that’s what it all comes down to — when we fly we just want to be treated like humans and like customers, and that’s something Delta does well. You could call it Getting Lucky on the Way (a lil tongue in cheek). I am reminded, in seeing the view aft in F, that one issue I consistently have with DL (but not SWA, my second tier airline, or KL when in Europe): there is ZERO lumbar support in those seats. ‘…where Winston is waiting on the other end feels as…though our flight from Boston to Tampa took 73hr15min’ combined those for ya. There are 12 First class seats, 15 Delta Comfort+ seats, and 82 Economy class seats. This extra space can give some tall passengers room to stretch out a bit. To finish off the trip, Ford and I flew to Tampa, both so we could see my mom, and also so we could pick up Winston, because he had spent the past couple of weeks hanging out with her. The one thing that stood out about this configuration was how private the window seats felt. These Boeing 757s are equipped with only 168 seats. Luckily, though, there is still a great option for booking premium-class Delta flights: Virgin Atlantic. It would also be nice to read more premium economy reviews as well. Right at departure time the captain came on the PA to inform us of our flight time of 2hr40min. She was fantastic, but at some point, we get it… You’re sorry. You state: “I do think it’s worth paying $139 to upgrade to First Class on a plane that you’ll be on for four hours (3hr22min block time, plus boarding starts 40 minutes before departure).”. I think it’s because they don’t care as much about their customers. But you’ll forgive all that because the crew was great. She was still apologetic about the meal situation at this point — “well we had the chance to win you over and we blew it. Sad it’s over. My Air France business class cold meal was both appetizing to look at and absolutely delicious, whereas Ford’s first class hot meal was an unappetizing-looking, starchy, fatty mess. And, finally, there are 108 Main Cabin seats. You have a liquor license somewhere or you think you know all about it? Yesterday I flew LHR to CDG in Business class on an Air France A321. Ha! While it might be against airline policy like on your first post. It’s so refreshing to fly an airline where virtually every person you interact with is invested in making your journey as good as possible, and that’s a feeling I consistently get at Delta. We ended up landing in Tampa at 11:50AM, and were at the gate a few minutes after that. And, even with the tray table down, it is not terribly tight. 2. Guess that goes for airlines too. While the response may have been over the top, this wasn’t unlike how she interacted with everyone else. Comparing intra-Euro business to US First just doesn’t work. Aside from regional jets, I’ve never seen the entire First Class cabin crew leave to help service economy. Yes they should be thanking you for your loyalty but that’s not a lot of bread. Of the “big three” US carriers, Delta is my favorite airline to fly with. Ford had the egg sandwich, which had turkey and bacon, and was served with a side of fruit and some blueberry Chobani yogurt. Comfort+ and Main Cabin are in a 3-3 configuration. I did, however, find the footwell to be a little constricted. How are you today?”. In addition, Delta has 44 Comfort+ seats which are essentially economy seats with additional legroom. I just believe that the dichotomy between new and old crew is more obvious on DL. While I don’t dispute your assessment of Delta service, I think the comparison to United seems a bit dated. It’s darling Delta after all. When they debut, Delta’s A321neo First Class seats will include a fixed headrest for increased privacy, a larger tray table with 25 percent more … The new planes will be used primarily on Delta’s transpacific routes. Plus, on my 40-minute flight the meal tray contained twice as much food as Ford’s meal tray, boarded for a flight blocked at 3 hours and 20 minutes! Seat: 4C (First Class), At the door I was greeted by two absolutely lovely flight attendants — “good morning, welcome aboard! Thanks for the review Ben! In the entrance, row 19 on the left side and 18 on the right, the seatback screens are stored in the armrest of the seat due to the absence of seats in front of these rows. However, while it may have been a result of my exhaustion from the day, I had no trouble falling asleep and staying asleep. They are touchscreen and quite responsive. I only had a thank you for my loyalty and business once this year from a united club employee. I live at one of Delta’s biggest hubs and wish Delta had a better FF program – that’s the only thing keeping me loyal to United and AA before that. Main Cabin on this 757 is also in a 3-3 configuration. Delta’s domestic food consistently isn’t great, in my experience. With personal seatback screens at every seat, there will be plenty of entertainment options for passengers. DL gives you a pillow, but worse blanket, and is not consistent with the IFE. ?• Review: Santa Marina, Luxury Collection, Mykonos• Review: British Airways A320 Business Class• Review: British Airways 777 First Class• Review: Delta Air Lines 737 First Class. This is a two for one voucher, which is still quite valuable. Delta's A220-100s have 109 seats through first class, the "Comfort Plus" cabin, and the economy cabin. Who gives a …. Delta Air Lines, one of the world’s largest airlines, today debuted the first business class suite with a door flying between Australia and the United States with the launch of its upgraded Boeing 777 aircraft on Delta’s daily Sydney-Los Angeles flight. The industry-leading experience is filled with thoughtful touches that were designed by Delta flight attendants with one goal in mind – delivering an exceptional onboard experience for all by creating memorable moments in flight. Since you asked, definitely do more domestic reviews. If he wants to fly nonstop out of MIA, then he’ll have to settle with American. Have a great rest of your weekend and I can’t wait for your next trip report. Upon entering, passengers arrive at what would be the closest thing to a foyer on an aircraft. Some extra amenities including enhanced dining any point during the boarding area network, is! Products on this 757 on some other transcontinental routes or to the UK from to. 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